We offer worldwide shipping

Data protection

Privacy Policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision of the data has no consequences. This only applies insofar as no other information is provided in the following processing procedures.
"Personal data" means all information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without giving any personal information. 
Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in ensuring the trouble-free operation of our website and to improve our offer. 
 

Contact

Person responsible
Contact us on request. The contact details of the person responsible for data processing can be found in our imprint.

Proactive customer contact by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves to process and answer your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in the event of an interest to buy, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 letter f DSGVO out of our overwhelmingly justified interest in processing and answering your enquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6, Paragraph 1, Letter f, DSGVO.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

 

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. We will only use your e-mail address to process your request. Your data will then be deleted unless you have agreed to further processing and use.



Customer account      Orders      

Customer account
When opening a customer account, we collect your personal data to the extent stated there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.


Collection, processing and transfer of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to deal with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you. 
Your data will be passed on, for example, to the mail-order companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.
 


Reviews        Advertising      

Data collection when writing a comment
When commenting on an article or contribution, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The processing serves the purpose of enabling commenting and displaying comments. By sending the comment, you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted.


In addition,your IP address will be saved when you submit a comment for the purpose of preventing misuse of the comment function and ensuring the security of our information technology systems. By submitting the comment you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your IP address will then be deleted.

Use of the e-mail address for sending newsletters
We use your e-mail address, irrespective of the execution of the contract, exclusively for our own advertising purposes for sending newsletters, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until revocation. To do so, you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list .



merchandise management      

Use of an external enterprise resource planning system
We use an enterprise resource planning system for contract processing within the scope of order processing. For this purpose, your personal data collected in the context of the order will be
transmittedto
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
.


Payment service provider      

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. This can be found at 


https://www.paypal.com/de/webapps/mpp/ua/privacy-fullUse of PayPal Express
We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The purpose of the data processing is to be able to offer you payment via the payment service PayPal Express. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. The cookies enable your browser to be recognised.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in a customer-oriented offer of different payment methods. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
With the selection and use of PayPal Express, the data required for payment processing is transferred to PayPal in order to be able to fulfil the contract with you using the selected payment method. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. More detailed information on data processing when using the payment service PayPal Express can be found in the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.



Cookies
 
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
 
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and can decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.
 
Under the following links you can find out how you can manage the cookies of the most important browsers (including deactivating them):

 
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.
 
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you.
 


Analysis      

Use of Google Analytics
We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
Data processing is used for the purpose of analysing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The following information, among others, may be collected: IP address, date and time of the page call, click path, information about the browser and the device used by you, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities, etc. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which enable an analysis of the use of the website by you. The information thus generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominantly legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
You can prevent the collection of the data generated by Google Analytics and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
You can set an opt-out cookie to prevent data collection and storage by Google Analytics across devices. Opt-out cookies prevent future collection of your data when you visit this site. You must opt-out on all systems and devices in use for this to be fully effective. If you delete the opt-out cookie, requests will again be sent to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

 


Rights of affected persons and storage period

Duration ofstorage
After complete processing of the contract, the data will initially be stored for the duration of the warranty period, thereafter under consideration of statutory, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use
.

Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: Right to information, to correction, to deletion, to restriction of processing, to data transferability.
In addition, according to Art. 21 Para. 1 DSGVO you have the right to object to processing based on Art. 6 Para. 1 f DSGVO as well as to processing for the purpose of direct advertising.


Right to complain to the supervisory authority
Under Art. 77 DSGVO you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully
.

Right of objection
If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6, Paragraph 1, Letter f of the DPA, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation.
After an objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data is processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purposes of direct marketing.


last update: 20.07.2020

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